Digital humans are AI-powered, lifelike personas that can see, hear and understand you, your staff, patients or customers, meaning they can recreate “real” human conversations.
Today, they exist in both the physical world through kiosks and digitally on web browsers and mobile operating systems, where they can serve virtually infinite numbers of customers at once.
Importantly, digital humans embody the personality, voice and nature of the brands they work for. They can show emotions like happiness, empathy, warmth and friendliness – they can crack a joke or show support through their actions, tone and body language.